What is the role of the Patient Participation Group?
The patient participation group consists of patients who wish to be involved in the local practice whilst taking an active role in developing local health services.
The purpose of the group is to facilitate patients and the practice staff working together to share ideas to help improve the services offered at the practice in addition to sourcing out any local community services that would help enhance aspects of the patient’s lives.
The group will also have the responsibility of helping patients to take more responsibility for their own health, the group also offers an avenue for patients to have a say in how services are are planned, developed and evaluated to foster a good working relationship with the practice staff and GP’s.
During the Coronavirus pandemic, the PPG meetings are currently cancelled, but we are still asking patient’s for their feedback based on their experiences that they have encountered during the pandemic when booking appointments and the care that they have received after their appointments.
What does a Patient Participation Group do?
- Help improve on the experience of attending the surgery
- Help the practice decide on overall service priorities
- Helps bring the attention of practice staff, the practice perspective of the level and standard of the services provided
- Acts as a channel is communicating to patients;
- How changes in the NHS will affect service provision
- Information on the help available, support groups and networks
- Helps patients understand more about the medical conditions/problems
- Helps improve patients overall experience of the practice
Who are the member’s of the Patient Participation Group?
The group will will consist of;
- Chair Person
- Secretary
- Treasurer (if fundraising is involved)
- Carer (s)
- Group members (patients from across the surgery representing the practice population)
- GP
- Practice Manager
- Nurse
What the Patient Participation Group not about
The group will not deal with personal medical issues of individual patient complaints as there is already an existing procedure to handle such matters.
What can all patient’s do to help the Patient Participation Group?
The patient participation group’s effectiveness is engineering the mutual working together of both patients and the practice staff to achieve a common goal in the provision of the best possible service.
To achieve this end will require patients communicating with the group and practice staff as a whole.
Patient Participation Group Meetings
Our next PPG meeting will be arranged in a few months time.
Feedback from all PPG meetings is available from the links below;
| Period | Meeting Agenda and Summary | End of period report |
| 2019 – 2020 | Preliminary Report February 2019 – 2020 | Final Report February 2019 – 2020 |
| 2018 – 2019 | Preliminary Report November 2018 – 2019 Preliminary Report May 2018 – 2019 | Final Report May 2018 – 2019 |
If any patients would like to join our PPG, please visit our PPG page for more information or ask one of our receptionists for more information, you can also;
Collect a registration form from one of our reception team
If you are happy for us to contact you occasionally by email, please click the link below to open the sign-up form and complete all the fields to also register with our patient participation group.
For more information contact Debra Garey on 020 8539 2858
Everyone working for the NHS has a legal duty to keep information about you confidential.
We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.