If possible, please try to ring the practice before 11:30AM if you require a home visit.
You may only request a home visit if;
- You are a housebound patient
- Or are too ill to visit the practice (if this is case, please provide as much information as you can so we can give this to the doctor)
Your Doctor will only visit you at home, if they think that your medical condition requires it and will also decide on how urgent the visit is needed.
Please be aware that that it is not possible to specify which doctor will attend any emergency home visit as they are the delegated doctor on-call at the time.
If a doctor is not available, expert rapid response teams will be on hand within two hours to help support older people to remain well at home and avoid hospital admissions, under new plans outlined by the NHS today.
Local health service and council teams will begin the roll out of Urgent Community Response teams from April, as part of the NHS’ Long Term Plan to support England’s ageing population and those with complex needs.
The teams will give those who need it fast access to a range of qualified professionals who can address both their health and social care needs, including physiotherapy and occupational therapy, medication prescribing and reviews, and help with staying well-fed and -hydrated.
Backed by £14million of investment, seven ‘accelerator’ sites will be the first to deliver the new standards for care, working together to standardise how urgent community services will be measured, and delivered consistently across the country, 365 days a year. Older people and adults with complex health needs who have a very urgent care need, including a risk of being hospitalised, will be able to access a response from a team of skilled professionals within two hours, to provide the care they need to remain independent.
A two day standard will also apply for teams to put in place tailored packages of intermediate care, or reablement services, for individuals in their own homes, with the aim of restoring independence and confidence after a hospital stay.
The urgent response standards are part of a range of commitments – including enhanced NHS support to care homes – which local health and care leaders will be rolling out over the next few years to help keep older people well at home and reduce pressure on hospital services.